Our whole experience was just perfect ! Our rooms were spacious , spotless and bright. The bed was sumptuous , the bedding of the highest quality and we all had a perfect night's sleep. The bathroom was gorgeous with lovely products and towels. There was nothing we could fault. The location was excellent , handy for shops , restaurants and the Albert Docks , all within walking distance. There are no words to describe the breakfast ! We were all blown away by the quality , choice , service and while experience .
Harrison
January 2025
Excellent central location, buses, trains, attractions, restaurants all within walking distance. All staff very friendly and courteous. Airport link bus right outside door.
Michael
September 2024
I have stayed at the Hilton several times, primarily due to its central location and easy parking at nearby Liverpool One. Was pleasantly surprised by the staff at reception who gave me a free upgrade to a corner room. This was very welcome, although sadly it came with problems mentioned below. All in all another decent stay.
Tom
November 2024
I liked the manager queenton he is very pleasing on the eye 😉 pitty he wears a wedding ring 🤦🏼♀️ Helen from the restaurant she was amazing! Made my family feel welcomed and was so helpful to my parents! Raymond (ray) was just amazing! So very helpful he couldn’t do enough for me and my family! All staff there were amazing ! Thanks guys!
Melissa
October 2024
The hotel is in an ideal location has everything you need at your doorstep shopping,restaurants, bars, bus stop etc such a convenient location. The hotel itself is clean and comfortable & staff are so friendly & helpful & go out of there way to help you in any way they can, food is lovely too good breakfast with loads to choose from & so well presented & of high quality, we had dinner one night of our stay which we couldn’t fault only reason we didn’t eat there the other nights of our stay was because we were meeting family who had arranged to eat else where! Would highly recommend The Hilton hotel Liverpool to anyone 😊
Carron
July 2024
Beautifully located next to the Liverpool One shopping center and close to the docks, this hotel is ideally situated. The nearby Pure Gym, just 100 meters away, is an added convenience. The hotel gym offers a good range of cardio equipment, though the weights are somewhat limited, with dumbbells up to 30kg. Additionally, it features a Precor cable crossover machine, a Precor seated leg curl, a Precor leg extension, and a Precor abs/dips machine.
Paul
July 2024
rooms are very nice, great views out over liverpool, and very luxurious beds. bathroom has nice toiletries, bath and shower which was very nice to have access to. complementary tea, coffee, cookies and water is also provided in the room. Downstairs bar area is very nice with a great selection of drinks, and the breakfast is exceptional and comprehensive, as is expected with a Hilton. Lovely location, just opposite the Albert dock which was easy for the evening on the first night getting out and about. Reception staff are very helpful and were able to arrange taxis etc for me with no issue. Recived a complementary upgrade with Gold Hilton Honours Membership, which also granted access to the executive suite which had complementary drinks in the afternoon.
Aftiley
July 2024
The location is super. Excellent staff, who went an extra mile to deliver a mini fridge in the room, immediately responded to all our queries, kept the hotel in pristine clean condition, good food, good chef with attention to our allergies and delivered yummy food. Fabulous stay!
Ec
October 2024
It was very clean, comfortable bed and furniture, good air conditioning, no noise coming from the surrounding areas which was a surprise due to the location. The staff were very polite and helpful when checking in.
Holly
September 2024
The location was perfect for what we needed to do and see.The staff were very friendly and nothing was to much trouble when anything was asked of them. The breakfast was superb and set us up for a long day of walking and shopping
Christine
August 2024
Reservations:
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